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Readi System » Products » Features and Functions » Customer Care
 Customer care is really all about providing your customers with the highest possible level of service. The Readi System can provide your organization with the tools it needs to raise customer service to new levels while improving your efficiency and your bottom line. Here are just a few of the many customer care features of the Readi System:
- Complete customer relationship history in a central location
- Customer enrollment & order processing
- View contract information
- Stores information for multiple premises
- Payment, adjustment, and consumption history
- Historical bill review and printing
- View pending charges
- Overflow payment tracking
- Review online customer phone & notice logs
- View all historical transaction details
- Demographic data for use in targeted messaging
- "Actions Due" and resolution management
Contact Optiron today at sales@optiron.com to arrange a demonstration of the Readi System and learn more about how it can help your organization provide higher levels of customer care. |
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